Busting to show off new amenities

Newcastle Airport is busting to show off its new, state-of-the-art toilet facilities inside the terminal. 

Completed on-time and on-budget, the $900,000 upgrade was done in response to customer feedback suggesting the previous amenities were outdated. 

The new facilities are more than double the size of the old and include brand new toilets, partitions, basins, soap dispensers and hand dryers to provide users of the Airport with a more sophisticated and hygienic experience. 

Environmental considerations were central in the redevelopment, with the new facilities including low-flow toilets and energy saving sensor-controlled lighting. 

CEO Paul Hughes said “We are delighted to now offer high standard amenities to our customers and bring them in line with other Airport facilities.” 

The amenities have been opened in time for the busy Christmas period, and are a testament to the Airport’s commitment to upholding high environmental standards and the best possible customer experience.

The importance Newcastle Airport places on the customer experience was recently acknowledged when the Airport was presented the Major Airport of the Year Award by the Australian Airports Association for 2011.

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