Information Services Desk
Phone: (02) 4928 9822
Located in arrivals, the Newcastle Airport Information Services Desk is your one-stop-shop for transfer and accommodation information.
Airport transfers for one to 500 people can be organised by the Newcastle Airport Information Services team.
Whether you’re departing of arriving, the Information services team can:
If travel is within the next 24 hours, or you require assistance, please call (02) 4928 9822.
Transfers can only be confirmed once full payment has been received.
Please do not provide your credit card details on the below form.
Cancellations made more than 48 hours before the scheduled departure / collection time are permitted to a full refund less an administration fee of $15.
Refunds will not be provided for cancellations made less than 48 hours before the scheduled collection time.