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About Newcastle

Nestled between the picturesque Port Stephens, Lake Macquarie and the Hunter Valley (wine country), Newcastle is only a 2.5-hour drive north of Sydney. 

Known for its stunning beaches, nature reserves, cafés and boutique bars, Newcastle is rapidly becoming a popular choice for professionals looking for the ideal lifestyle, where you can strike the perfect balance between the perks of city life and a more relaxed, beachside community. 

The Organisation

Newcastle Airport is the second busiest airport in the state. It is jointly owned by the City of Newcastle and Port Stephens Council, and it is Australia’s largest airport remaining in public ownership, with all distributions returned to the communities which it serves.

Newcastle Airport is a dynamic enabler of the aspirations and operations of the businesses and communities within the region.  It is a global transport gateway, providing vital infrastructure for the region, supporting the tourism, import and export economies within Australia and internationally. 

In the last year, the airport has secured more than $60M in Federal funding for an upgraded international airfield.  It has connected to 6 new destinations, including Cairns and Adelaide, with Singapore now in sight. It has expanded its world class Defence and Aerospace precinct, brought forward major works on its 2036 Masterplan and was recently named 2021 Major Airport of the Year.

In May 2020, the NSW Government named Williamtown as the location for a new special Activation Precinct. The Astra Aerolab is being developed as a globally significant Defence and Aerospace precinct adjacent to the Airport and RAAF Base Williamtown. It has secured significant investment and support from all levels of government and is set to ultimately deliver 5,500 new jobs and global connectivity, providing access to world-leading education and learning, remarkable spaces and experiences.

The Opportunity

As a part of our Operations and Compliance team, you will be critical in ensuring the safety and security of our airside and landside areas by engaging in a broad range of tasks including routine maintenance, traffic control and car park management. 

Additionally, you will have a strong focus on delivering superior levels of service for our customers during their time at Newcastle Airport.

You will work with a close knit team on our shiftwork roster and will have an opportunity to grow in the position.

This opportunity offered is a Permanent Full-Time 24/7 rostered position. Casual positions are also available.

About You

To be successful in this role, you will have:

  • previous experience in a Customer service or airport operations position;
  • demonstrated ability to work within a team effectively;
  • demonstrated ability to use initiative and be proactive;
  • high level time management skills;
  • high level verbal and logical reasoning skills with the ability to interact with all levels of the organisation;
  • First response medical qualifications including First Aid Certificate
  • Drivers Licence, with HR, MR or LR preferred.

Newcastle Airport values its team culture, and you will embody our company values of Trust, Engaged, Committed, Accountable, and Results Driven. 

The Benefits

Working as part of the team at Newcastle Airport, you play a pivotal role in shaping and executing our organisational strategy, to help us be the Airport the region deserves. 

Complementing an attractive salary package, you will enjoy a friendly, flexible and supportive environment, within a highly reputable, Award-winning organisation. 

In addition, you will have access to a range of benefits, such as flexible work practices, generous leave entitlements, corporate fitness program and health and wellbeing initiatives. Newcastle Airport is also a proud Ambassador for Mentally Healthy Workplaces through SafeWork NSW.

How to Apply

To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Katy Van Maastricht at

Alternatively click here to submit your covering letter and CV.

CLOSING DATE: Friday 6 May 2022

To be considered for this position, you must be fully vaccinated against COVID-19 plus recommended booster vaccinations, which is an ongoing condition of employment. 

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