Current Positions

Ready for your career to take off?

Thank you for your interest in joining Newcastle Airport's dynamic and vibrant team!

Newcastle Airport Pty Limited is one of Australia’s fastest growing airports. An Award-winning organisation, Newcastle Airport is a dynamic and friendly workplace with offices within the terminal.

The following opportunities exists for a highly motivated and well-presented individual who will complement our team.

Applications must demonstrate the ability to meet criteria as outlined.

Current open positions

Customer Experience and Airport Operations Officer

What will you do?

We are seeking enthusiastic, dedicated and engaged applicants to join our Operational Delivery Team.

As the face of Newcastle Airport, the Customer Experience and Airport Operations Officer, is a key role in ensuring passengers have a smooth experience as they travel through our Airport. The key elements of the position are:

  • Kerb-side management, ensuring legislative compliance in line with airport security regulations;
  • Airside safety compliance monitoring;
  • Transporting passengers between the terminal and the Long Stay Saver car park, as driver of the Airport shuttle bus.
  • Ensuring car parks around the precinct are maintained and are easily accessed by customers.
  • You will use your initiative to ensure that you provide exceptional customer experience for all airport users in a professional, efficient and friendly manner.

What will help you succeed?

The successful applicant/s will enjoy a varied role that engages with internal and external customers of Newcastle Airport. You will be required to participate in a 24 / 7 rotating roster. We are looking for individuals that have a proven ability to use initiative to ensure the continuous and safe operation of the airport. You will require a degree of computer literacy, problem solving skills, a high level of communication and interpersonal skills, and be accountable for the delivery of operational imperatives.

We are seeking applicants with a positive attitude and a genuine interest in aviation. You will ideally hold a Light / Medium Rigid Drivers License.

Why us?

Newcastle Airport is experiencing an exciting time of growth. By joining our team you will be contributing to Newcastle Airport’s growth aspirations, whist enjoying a range of valued benefits including annual staff awards, an employee assistance program and a dedication to further your career through nationally accredited training and development programs.


To be considered for the shortlist, applicants must provide one document which includes a cover letter, resume, and responses to both the essential and desirable selection criteria. Maximum file size for this one document is 2MB.

NOTE: You must respond in full to the Qualifications and Experience criteria listed in the Position Description for your application to be considered.

Click here to download Position Description

Applications close 9am on Monday, 4 March 2019.
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