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Information for Uber Drivers

Uber has an agreement with Newcastle Airport. All Uber drivers must accept Newcastle Airport’s Terms and Conditions of Access to operate on site.

Learn more about Newcastle Airport's Terms and Conditions of Access for Uber.

The dedicated pick-up area for rideshare services is in the public pick-up zone out the front of the Arrivals end of the terminal.

Please note: Uber drivers are subject to the same parking restrictions as all drivers. Any vehicles picking-up passengers must be attended by the driver at all-times and can only be in this area for a maximum of two-minutes. It is a federal offence to leave vehicles unattended and you risk a fine.

If your passenger is not at the pick-up point you will need to drive on and park in one of the car parks or continue around the loop road.

There is a $3 plus GST airport levy added to all fares leaving Newcastle Airport.

Download the parking map

Information for DiDi drivers

DiDi has a Transport Operator Agreement with Newcastle Airport. All DiDi drivers are subject to Newcastle Airport’s terms and conditions of access to operate on site.

Learn more about Newcastle Airport Terms and Conditions of Access for DiDi.

The dedicated pick-up area for rideshare services is in the public pick-up zone out the front of the Arrivals end of the terminal.

Please note: DiDi drivers are subject to the same parking restrictions as all drivers. Any vehicles picking-up passengers must be attended by the driver at all-times and can only be in this area for a maximum of two-minutes. It is a federal offence to leave vehicles unattended and you risk a fine.

If your passenger is not at the pick-up point you will need to drive on and park in one of the car parks or continue around the loop road.

There is a $3 plus GST airport levy added to all fares leaving Newcastle Airport.

Download the terminal map

Information for Taxi Drivers

Newcastle Taxi’s (13CABS) has a transport operator agreement with Newcastle Airport. To operate on site all Taxi drivers must accept Newcastle Airport’s Terms and Conditions of Access.

Learn more about Newcastle Airport’s Terms and Conditions of Access for Taxi Drivers.

There is a $3 plus GST per trip fee added to all fares leaving Newcastle Airport which is debited from each driver’s account upon entering the Taxi holding area.

Taxi Driver Refund

If you are a driver and would like to apply for a levy refund please complete the form below. All applications are processed at the end of the month and funds will be credited to your account.  

Taxi driver refund form

eg 07:00
Click to select
eg 21:00
Amount charged *
Enter your reason for refund request
Please confirm *

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your files here or browse

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